The room had its own balcony and plenty of closet space, the location was great, and the bathrooms were bright with a bathtub.

Very clean spacious rooms. Staff were very friendly and accomodating. Hotel had a great atmospere and the outdoor pool, although small, was enjoyable. Lounges around the pool were a great way to relax in the late afternoon / early evening sun. Although the hotel was pretty full when I stayed it was still very quiet at night which I thoroughly appreciated. Breakfast was available outside on the patio and was well prepared. I would definitely recommend this hotel to other travellers, business or otherwise.

It was very close to LA, Hollywood, Beverly Hills, Santa Monica, the nice shops of Pasadena are in walking distance and it is a very safe area to be in.

The rooms were very very small. The shuttle service forgot to pick us up from the shops and left us standing on the car park for 35 until we called again to ask where they were. Don't forget to add at least 15% to the price of the hotel because of the added tax and parking costs 14 dollars per day. Breakfast is not included and fairly expensive for what you get.

The rooms are updated and modern. the staff is incredibly nice and pleasant. - the hotel is centrally located, within a nice walk to Old Town. - Conveniently close to many cultural sights, the Pasadena Theatre, and the Pasadena Convention Center.

one pays a high price for the room and then to be charged $11 for internet. Then if you use the ethernet cable for your computer you are charged another $11. So $22 for internet that is a rip off.

Very good location, near all dining, shopping and entertainment attractions. Complimentary shuttle service is very nice. Very helpful staff.

Parking and internet service ran another $25 per night, which was high.

The room is modern and practical, with a super comfortable bed and essential smoke detectors for safety.

The comfortable bed!

In house dining was average standard: for example using sliced turkey in a club sandwich rather than turkey breast.

The comfort of the room, the beautiful grounds and the excellent, thoughtful staff.

It's a really lovely spot to stay, with staff that are super helpful in explaining how to get to the Rose Bowl for the show. the breakfast they serve, including meats and cheeses, is freshly made and quite satisfying 😋.

The greatest thing was the free transportation. They will take u anywhere within a 3 mile radius. The staff are fabulous especially our driver;-)

The parking is kind of pricy and should be included with room.

Friendly staff and incredible location.

Sink was clogged up. No towel rack. Hair dryer had layers of grime - very disgusting.

This place offers a modern room with plenty of closet space, two queen beds, and a balcony for a reasonable price, and it's situated within a convenient 10-15 minute walk from Old Pasadena.

The front desk staff is amazing! Very nice and helpful.

I could hear people in the hallway during the night and was woken up more than once.

Shuttle service is helpful for visitors new to Pasadena.

1. Internet access should be free, 2. Complementary breakfast, 3. Ride to another Westin would be helpful since it is within the same Westin Group.